As an owner, one of the most important tools you have in building your business is direct customer feedback. But honestly, who has the time for it? With CrimShield PRO, you do! Integrated into our e-mail appointment management system is a customer feedback form that is delivered directly from the client back to you. Customers provide information, via e-mail, about your employee’s visit to their home or business through responses to the following questions:

• Did the service provided meet your expectations?
• Was our tech courteous and professional?
• Would you recommend our services to your friends?

It is like getting an employee report card on every visit. Knowing customer response can help you train your employees and improve the quality of service they provide. See how employees are representing your company with the instant feedback you get only through CrimShield PRO.